Google Business Profile Guide

Get found on Google Maps and Search. Set up your Google Business Profile in minutes and start getting more local customers.

Set up your profile

  1. Go to google.com/business and click 'Manage now'
  2. Search for your business name and address
  3. Claim your business or create a new listing
  4. Fill in your business details (name, address, phone, website)
  5. Pick your main category and add services

Verify your profile

  • Postcard verification: Google sends a code to your business address (5-14 days)
  • Phone verification: Get a code via SMS or call (if eligible)
  • Email verification: For some businesses, instant verification via email

Optimise your profile

Ask for reviews

SMS Template

WhatsApp Template

Post on Google

Post Template

UTM link builder

UTM codes help track which Google Business Profile clicks become customers.

Photo help

If your profile gets suspended

  • Use your real business name, address, and phone number
  • Don't stuff keywords into your business name
  • Remove any promotional text from your business description
  • Make sure your website matches your business details

Measure your results

  • Check your Google Business Profile insights monthly
  • Track how many people view your profile, visit your website, and call
  • Compare your performance to last month
  • Focus on getting more reviews and photos if engagement is low

Weekly checklist

  • Check and respond to new reviews
  • Answer any new customer questions
  • Post an update or offer
  • Add 1-2 new photos

Monthly checklist

  • Review your Google Business Profile insights
  • Update your business description if needed
  • Check your opening hours are correct
  • Ask recent customers for reviews

Based in Swansea, Wales, UK. We help businesses across the UK get found on Google.

Last updated: 15 September 2025

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