Frequently Asked Questions

Get instant answers to common questions about our SEO+AEO+GEO services, website design, pricing, and how we help Swansea businesses grow online.

20+ Questions Answered Expert Guidance

Our Services

How does Digital Visibility help my business?

We help your business get found in three ways:

  1. Complete Visibility: We optimise your online presence using Search Engine Optimisation (SEO), pioneering AI Answer Engine Optimisation (AEO), and Generative Engine Optimisation to get you ranked on Google, Microsoft Bing, ChatGPT, Perplexity and AI platforms.
  2. Building Trust: We boost your local presence so people trust your business more.
  3. Future-Ready: As AI becomes more important, your business stays ahead because we optimize for both regular search and AI recommendations.

Answer Engine Optimization (AEO)

Answer Engine Optimization (AEO) makes sure AI tools like Microsoft Bing, ChatGPT, Alexa, Perplexity, Google AI Overview and many more recommend your business.

When someone asks an AI:

  • "What's the best [your service] in [your area]?"
  • "Who offers [your product] near me?"

AEO helps make sure your business gets mentioned. It's like SEO, but for AI platforms instead of Google search results which is now the most popular means of searching online and will very soon be the only way your business can get found!

Websites

Our websites work harder for your business. While most designers focus only on how a website looks, we build websites that:

  • Get Found: Built-in AI optimization so your site gets recommended by ChatGPT and Google
  • Build Trust: Special features that make your business look trustworthy to both people and AI
  • Convert Better: Designs that turn visitors into customers

Plus, all our websites are mobile-friendly, load quickly, and are easy for you to update yourself.

AI Workflow Automation

What is AI Workflow Automation?

AI Workflow Automation uses intelligent systems to handle repetitive business tasks automatically. We automate marketing tasks (social media posting, blog publishing, email campaigns), customer engagement (review responses, social media replies, 24/7 chat support), and SEO tasks (automated updates, content optimization, competitor tracking).

Will automation replace my staff?

No. Automation handles repetitive tasks like data entry, form filling, and email responses. Your staff keeps their jobs and focuses on work that needs human judgment - like customer relationships, strategy, and problem-solving. Research shows 88% of employees report higher job satisfaction after automation because they can focus on more meaningful work.

Do I need technical skills?

Not at all. You tell us what tasks consume your time, and we handle all technical implementation. Your team uses the automation through familiar tools and interfaces - we make it simple and intuitive.

How secure is it?

We build automation with bank-level security including encrypted connections, GDPR-compliant data handling, secure API authentication, and human approval checkpoints for important decisions. Your data never leaves your systems.

What if automation makes an error?

We implement human approval checkpoints for critical workflows. When uncertain, the system routes decisions to your team. Important actions always require human authorization, keeping you in complete control.

How long does setup take?

Simple automations: 1-4 hours (same day to 1 week). Complex systems: 20-40 hours (2-6 weeks). We provide exact timelines during your free consultation.

How much does it cost?

Most automation projects cost £400-2,000 one-time to build at £40/hour, then run 24/7 forever at no extra cost except minor tweaks. Simple automations take 1-4 hours, complex systems take 20-40 hours.

What if something breaks?

Our no-contract support is available whenever needed. Minor fixes typically take under one hour at £40/hour. We keep your automation running smoothly.

What happens in the free consultation?

We spend 30 minutes analyzing your processes and identifying time drains. You receive an automation roadmap, estimated time savings, and project costs. No obligation - valuable insights either way.

Learn more about AI Workflow Automation →

Geographic Optimization

Geographic Optimization (GO) or Local SEO which is sometimes how it is known helps your business appear in local searches by showing search engines and AI tools that you are a trusted local business.

Local SEO makes your business appear when people search for:

  • "best [your service] near me"
  • "[your service] in [your town or city]"
  • "[your service] open now"

With good Local SEO, your business shows up in map results, the local pack (those businesses Google shows at the top with a map), and local directories.

Pricing

Our services are based on what your business needs and include:

  • Visibility Packages: Start at £40 per month and can include SEO, AEO, and GEO
  • Websites: From £2,995 for a complete professional business website
  • App Platform Access: From £40 per month for access to our business apps
  • One-off Projects: Pricing based on specific needs

We create custom solutions based on your business goals. Contact us for a free consultation and detailed quote.

Location-Specific Questions

Find answers specific to your area. We provide tailored SEO and digital marketing services across South Wales and the UK.

🏴󠁧󠁢󠁷󠁬󠁳󠁿 Wales

Do you work with Welsh businesses of all sizes?

Yes. We work with businesses of all sizes across Wales, from local shops to government departments. Everyone gets the same honest service, transparent pricing at £40/hour, and no contracts. Whether you're in Swansea, Cardiff, or anywhere in Wales, you're treated equally.

How long does SEO take to work for Welsh businesses?

Honest answer: 4-8 weeks for initial improvements, 3-6 months for significant results. Anyone promising page 1 rankings in 30 days is lying. SEO is a marathon, not a sprint. Welsh markets often have less competition than major English cities, which can mean faster results.

Do you work with Welsh Government and public sector?

Yes. We understand Welsh procurement frameworks and work with organizations of all types. As a Welsh business based in Swansea, we're familiar with the local landscape and can help position your business for public sector opportunities.

What makes SEO different for Welsh businesses?

Welsh businesses often compete in both local Welsh markets and broader UK markets. We optimize for both - dominating your local area while positioning you to compete regionally. We also understand Welsh business culture and community dynamics that larger UK agencies miss.

🇬🇧 United Kingdom

Do you serve businesses across the entire UK?

Yes. We serve businesses throughout Wales, England, Scotland, and Northern Ireland. SEO is digital - location doesn't limit us. We provide remote services and work with businesses of all sizes across the UK.

Can you handle multi-location businesses?

Absolutely. We specialize in multi-location SEO strategies. Whether you have 2 locations or 50, we create separate optimization strategies for each location while maintaining brand consistency. Each location gets its own Google Business Profile, local citations, and targeted content.

What's the difference between your Wales and UK services?

There's no difference in service quality or pricing. Both get £40/hour transparent pricing, no contracts, and the same honest approach. The Wales page focuses on Welsh-specific context, while the UK page addresses broader national strategies. Everyone is treated equally.

Do you work remotely or in-person?

Both. We're based in Swansea and can meet in-person with Welsh businesses. For businesses elsewhere in the UK, we work remotely via video calls, phone, and email. Digital optimization works regardless of location - we've proven it with clients across the UK.

📍 Swansea

What areas of Swansea do you serve?

We serve all of Swansea including Mumbles, Sketty, Uplands, Morriston, Llansamlet, Gorseinon, Pontardawe, and surrounding areas. Our local expertise helps businesses rank for neighborhood-specific searches like "plumber Sketty" or "salon Mumbles."

How do you optimize for Swansea local searches?

We optimize your Google Business Profile for Swansea, build citations in local directories, target Swansea-specific keywords, and ensure AI platforms like ChatGPT recommend you when people ask about services in Swansea. We understand the local market and competition.

Can you help Swansea businesses compete with Cardiff?

Absolutely. We help Swansea businesses rank for both local Swansea searches and broader South Wales searches. Our strategy positions you to compete with larger Cardiff agencies while dominating your local Swansea market.

🏴󠁧󠁢󠁷󠁬󠁳󠁿 Cardiff

Do you offer SEO services in Cardiff?

Yes. We serve businesses throughout Cardiff including Cardiff Bay, City Centre, Canton, Roath, Pontcanna, Cathays, and all surrounding areas. Cardiff businesses face unique competition from Bristol and Birmingham, and we have strategies specifically for this market.

How is Cardiff SEO different from other cities?

Cardiff is Wales' capital with high competition. We optimize for both local Cardiff searches and regional "South Wales" queries. We also help you compete with larger UK cities targeting Cardiff customers while maintaining strong local visibility.

Can you help Cardiff businesses rank for tourist searches?

Yes. Cardiff attracts many tourists and business visitors. We optimize for both local resident searches and tourist queries like "best restaurant Cardiff Bay" or "things to do in Cardiff." This dual approach maximizes your visibility.

🌳 Carmarthen

Do you serve Carmarthen and Carmarthenshire?

Yes. We serve Carmarthen town and throughout Carmarthenshire including Llanelli, Llandeilo, Ammanford, and surrounding villages. Market towns have less competition, which means faster results for local businesses.

How quickly can Carmarthen businesses see SEO results?

Carmarthen businesses often see results faster than larger cities due to lower competition. We've seen businesses reach page one in 4-6 weeks for local searches. AI optimization (AEO) can show results even faster.

Can you help Carmarthen businesses compete with larger towns?

Absolutely. We help Carmarthen businesses punch above their weight by optimizing for both local and regional searches. Smart positioning allows you to capture customers from Swansea, Llanelli, and across West Wales.

🌉 Newport

Do you provide SEO services in Newport?

Yes. We serve Newport, Cwmbran, Caerleon, and across Gwent. Newport's position between Cardiff and Bristol creates unique opportunities. We optimize for local Newport searches while positioning you to capture M4 corridor traffic.

How do you help Newport businesses compete with Cardiff?

We focus on winning the local battle while expanding regionally. Newport businesses can dominate local searches and capture customers who prefer local service over traveling to Cardiff. We also optimize for "South Wales" searches to compete regionally.

What's your strategy for Newport's M4 corridor position?

Newport's location is an advantage. We optimize for local Newport searches, regional Gwent searches, and M4 corridor queries. This captures local customers, regional traffic, and people traveling between Cardiff and Bristol.

🏙️ Birmingham

Do you serve Birmingham businesses?

Yes. We serve businesses throughout Birmingham, Solihull, Sutton Coldfield, and the West Midlands. Birmingham is the UK's second city with high competition, and we have proven strategies for this competitive market.

How do Birmingham businesses compete with London agencies?

We help Birmingham businesses leverage their local advantage. While London agencies target Birmingham remotely, you can dominate local searches, build stronger community connections, and offer better local service. We optimize for both local and regional visibility.

What makes Birmingham SEO challenging?

Birmingham has 1.1 million people and intense competition across all industries. Success requires sophisticated strategies including neighborhood-specific optimization (Digbeth, Jewellery Quarter, Moseley), AI platform visibility, and strong reputation management. We specialize in competitive markets.

Don't See Your Location?

We serve businesses throughout the UK and internationally. Our digital optimization strategies work anywhere.

📞 Contact Us About Your Location